EMAILS

My form is not sending emails from my clients. How can I fix this?

Ensuring the smooth operation of email functionalities on your website, particularly when it comes to contact forms, is crucial for maintaining effective communication with your visitors. If you're encountering issues with email delivery from your WordPress site hosted on Hostyt, there are several potential causes and solutions to explore. Whether you're utilizing shared hosting, VPS, or Dedicated Servers, these steps can help you troubleshoot and resolve email sending issues. Common Issues with Email Delivery from Contact Forms 1. Emails Landing in Spam: - Spam Filters: Increasingly stringent spam filters by email providers might misjudge emails from WordPress as spam, causing them to land in the spam or junk folder. - Whitelisting: Encourage users to add your email address to their contacts to improve deliverability. - SPF Records: Ensure your domain's SPF records are correctly set up in your Hostyt hosting account to authenticate your emails properly. 2. Contact Form Plugin Issues: - Spoof Emails: Emails appearing to be sent from an address other than the sender's actual email can be flagged by email services. Adjusting the plugin settings to ensure the "From" field matches the sending address can mitigate this. - Same Address Sending and Receiving: Sending and receiving emails from the same address might cause delivery issues. Configure your contact form to use different sending and receiving addresses. 3. Incorrect SMTP/Server Configuration: - SMTP Plugin: Utilizing an SMTP plugin for WordPress can help streamline email delivery by using your preferred mailer service. - Server Configuration: Web servers may not be inherently set up for email delivery, necessitating configuration adjustments or the use of the PHP mail() function. Diagnosing and Resolving the Issue - Test Email Delivery: Use plugins like "Check Email" to verify if your WordPress installation can send emails. Navigate to Tools > Check Email in your dashboard to send a test email. - PHP Version Compatibility: Temporarily changing your PHP version via the Hostyt cPanel dashboard can help identify compatibility issues affecting email delivery. - Port Configuration: If the default port is blocked or leads to connection issues, experimenting with alternative ports may offer a solution. Hostyt's Commitment to Support Hostyt is dedicated to providing comprehensive support to ensure your hosting services run smoothly. If you're experiencing persistent issues with email delivery from your contact form, our support team is here to assist. We can help diagnose server-related problems, offer advice on plugin configuration, and guide you through the necessary steps to restore your email functionality. Remember, maintaining open lines of communication with your website visitors is essential. By addressing these common email delivery issues promptly, you can ensure your website remains an effective tool for engagement and customer service.

Email Limits

This service facilitates the sending and management of emails through both webmail interfaces and popular email clients (Outlook, Thunderbird, Mail.app) using SMTP/POP/IMAP protocols. With our shared hosting plans, you gain access to email hosting automatically, featuring two intuitive webmail interface of Roundcube. Hourly Email Limit To ensure the integrity and performance of our hosting environment, Hostyt imposes a maximum hourly email send limit of 100 emails for shared hosting accounts. This measure is crucial in mitigating spam and preventing potential IP defamation. It's important to note that this limit is subject to change without prior notice as part of our efforts to maintain server health and efficiency. Bulk Emailing and Anti-Spam Policy Hostyt enforces a strict zero-tolerance policy against spam. Bulk emailing is expressly prohibited to prevent any form of spam activities. Accounts found violating this policy by sending excessive emails beyond the allowed threshold will be temporarily disabled until the issue is addressed with our support team. For legitimate bulk email needs, we recommend utilizing specialized services like Mailchimp or Mad Mimi, which are designed to handle mass emailing responsibly and effectively. Navigating Email Management - Accessing Webmail: Easily manage your emails Roundcube interface, accessible directly from your hosting panel. - Configuring Email Clients: Set up your email accounts with various email clients using provided SMTP/POP/IMAP settings for seamless synchronization and management. - Monitoring Email Usage: Stay informed about your email activity and ensure compliance with the hourly limit to avoid service disruptions. By understanding and adhering to Hostyt's email service guidelines, you can leverage our email hosting to its full potential, ensuring reliable and efficient communication for your domain while upholding the highest standards of server security and performance.

Email Overview

Hosting Panels: We offer both cPanel and HestiaCP hosting plans, with each panel catering to different needs and preferences. Email Accounts on cPanel: Our cPanel hosting plans come with the advantage of unlimited email accounts, providing flexibility and extensive options for business communications. HestiaCP Email Limits: It’s important to note that accounts with HestiaCP have specific limits set for email accounts to ensure optimal performance and manageability. Email Protocols: Both IMAP/POP for incoming mail and SMTP for outgoing mail are supported, making it easy to set up your email accounts on various devices and mail clients. Webmail Access: You can access your email anywhere, anytime using webmail. It's compatible with all major browsers and provides a convenient way to manage your emails without the need for additional software. Webmail Link: Access webmail through webmail.[yourdomain.com] or by navigating to [yourdomain.com]/webmail. Additionally, you may use the webserver's hostname for a direct connection. Mailserver Names for Both Panels: Typically, it’s mail.[yourdomain.com]. In some cases, the webserver hostname is also an alternative that can be used effectively. Username: This will be your full email address, like you@[yourdomain.com], ensuring a professional appearance for your correspondence. Password Management: You have full control to set and reset your email account passwords through the panel's interface, maintaining the security and integrity of your communications. Incoming Mailserver Settings: To receive emails, configure your client with SSL turned on, using Port 993, which is generally the default setting for enhanced security. Outgoing Mailserver Settings: For sending emails, the recommended settings are to have SSL activated on Port 465, again focusing on secure communication channels.

Why Does My Mailbox Get Full?

Your mailbox reaching its capacity limit is a common occurrence that can hinder your ability to receive new emails. The notification "mailbox full" is an indication that your allotted storage space on the server has been exhausted. This means new incoming messages can't be stored, which might leave you in a position where you can send out emails but can't receive any. This scenario typically unfolds when your mailbox accumulates a high volume of retained emails, which could be from various sources like newsletters, promotional messages, or spam. Large attachments can also rapidly consume your available space. Why Your Mailbox Might Be Full 1. Promotional and Marketing Emails: Subscriptions to numerous marketing lists can fill your mailbox quickly with updates and offers. 2. Spam Emails: Unsolicited junk emails, if not filtered out, can clog your inbox. 3. Large Attachments: Sending and receiving emails with large attachments can deplete your mailbox capacity. 4. Infrequent Inbox Maintenance: Not regularly cleaning out old or unnecessary emails will lead to a full mailbox over time. Solutions for a Full Mailbox - Review Subscriptions: Unsubscribe from newsletters or promotional emails that are not of interest to you. - Filter and Block Spam: Use Hostyt’s spam filters to prevent junk emails from reaching your inbox. - Regular Cleaning: Regularly delete old emails and empty the trash to free up space. - Manage Attachments: Download and store essential attachments externally, and remove them from the email server. Increasing Mailbox Quota If you frequently hit your mailbox limit, you may consider increasing your mailbox quota. Here’s how you can do it on Hostyt: 1. Log in to your Hostyt cPanel or HestiaCP account. 2. Navigate to the Email Accounts section. 3. Find the email account you wish to modify. 4. Select Manage and scroll down to Storage. 5. Input a new mailbox quota or select the option for Unlimited if you're on a Hostyt cPanel hosting plan with no limit restrictions. 6. Click Update Email Settings to apply changes. Note: It’s important to remember that keeping your inbox organized and periodically cleaning out older emails can prevent the full mailbox issue from recurring. Setting up a system of folders and regularly archiving emails can also help in managing your mailbox efficiently. If you are using HestiaCP, keep in mind that there might be different storage limits compared to cPanel accounts.